Privacy Policy

Last updated: [[DATE]]

At Aanra, your trust matters to us as much as the jewellery we create. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using aanra.in (“the Site”), you agree to the practices described below.

Who We Are

Aanra is a contemporary Indian imitation jewellery brand operated by [[BUSINESS ENTITY NAME]], based in [[CITY, STATE, INDIA]]. For any privacy-related questions, contact us at [[CONTACT EMAIL]] or on WhatsApp at [[WHATSAPP NUMBER]].

Information We Collect

We collect information you provide directly and information gathered automatically when you use the Site:

  • Details you give us: name, email address, phone number, shipping and billing address, and order details when you place an order or create an account.
  • Payment information: processed securely by our payment partner (Razorpay). We do not store your full card or banking details on our servers.
  • Automatic data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
  • Communications: messages you send us by email, WhatsApp, or social media.

How We Use Your Information

  • To process, fulfil, and deliver your orders.
  • To communicate with you about orders, enquiries, and support.
  • To send updates, offers, and new collection announcements — only if you have opted in.
  • To improve our products, website, and customer experience.
  • To prevent fraud and meet our legal obligations.

Sharing Your Information

We do not sell your personal data. We share it only with trusted partners who help us run our business, including payment processors, shipping and logistics providers, and analytics services. These partners may access your information only to perform their tasks and are required to keep it secure. We may also disclose information where required by law.

Cookies

Our Site uses cookies to keep your cart working, remember your preferences, and understand how the Site is used. You can disable cookies in your browser settings, though some features may not work as intended.

Data Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal data, and you may unsubscribe from marketing messages at any time. To make a request, write to us at [[CONTACT EMAIL]].

Children’s Privacy

Our Site is not directed at children under 18, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised “Last updated” date.

Contact Us

For any questions about this Privacy Policy or your data, reach us at [[CONTACT EMAIL]] or WhatsApp [[WHATSAPP NUMBER]].

This document is a general template and not legal advice. Please have it reviewed by a qualified professional before launch.